Description: A Databricks synchronization issue has been identified affecting customers on Edge versions 2025.10.182 and 2026.3.42, preventing data import into Collibra Platform. A fix is in progress and will be delivered soon in Edge versions 2025.10.183 and 2026.03.43.
Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.
Thank you for your patience. Our apologies for any inconvenience caused.
The issue has been resolved. A fix has been released for Edge versions 2025.10.183 and 2026.03.43.
- All production DGCs should pick it up within one hour.
- If an Edge site has automatic upgrades enabled, it will upgrade to the new version automatically.
- For other sites (automatic upgrade disabled), a message will be displayed in the Edge UI notifying users that a new version is available. Users can trigger the upgrade via that same UI.
We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.
A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260420".
Description: A possible issue affecting Data Governance has been detected. Symptoms description: Assessments functionality is currently impacted for Ultimate and Premier package customers due to a licensing issue.
The root cause has been identified and Collibra Engineering expects the fix to be completed by end of business U.S. time today. Updates will be provided as soon as new information is available. Please check back on the incident status page for developments.
Thank you for your patience. Our apologies for any inconvenience caused.
The issue has been resolved.
We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.
A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260420-2”.
Description: A possible issue affecting Data Governance has been detected.
GovCloud customers may experience issues managing capabilities. Specifically, they may be unable to add new capabilities or edit existing connections. In some cases, capabilities may appear with a notification indicating they have been revoked.Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.
Thank you for your patience. Our apologies for any inconvenience caused.
Collibra Engineering has rolled out a fix for the underlying issue and continues to monitor the situation to ensure stability.
If you continue to experience any issues, please contact Support for further assistance.
Thank you for your patience and understanding.
The issue has been resolved.
We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.
Due to an ongoing Incident affecting UAE AWS Region, Collibra has decided to postpone the planned maintenance window for all Collibra customers for today’s Lineage release.
An update will be provided when the new maintenance window has been confirmed.
Collibra has decided to reschedule the March 2, 2026, planned Lineage maintenance to March 3, 2026.
The maintenance will now take place on March 3, 2026, from 7:00 to 12:00 CET.
Description: An issue affecting UAE AWS Region ME-CENTRAL-1 has been detected. Symptoms description: Some Collibra instances in this region are unreachable.
Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.
Thank you for your patience. Our apologies for any inconvenience caused.
Collibra engineers have implemented a workaround and are monitoring system health.
We are seeing new impact on other availability zone in the ME region, impacting the availability of a subset of instances. We are monitoring the situation.
Collibra engineers have temporarily moved all affected customer environments to Europe, unless expressly prohibited from doing so, and are actively monitoring system health to maintain operational continuity. While the application is currently accessible, please note the following details regarding your data and specific service usage.
Important: Use of Multi-Tenant Products
We are currently working with AWS to restore access to your multi-tenant data, which is:
- Data Notebook
- Workflow Designer
- Lineage
- OAuth Applications (IAM)
Our team is actively monitoring system health and collaborating closely with AWS to expedite the data migration process. We are committed to maintaining operational continuity and will provide you with a status update on the data restore by Tuesday, March 3.
Please check back here for continuing developments.
Our engineering team continues to work closely with AWS and is actively dedicating resources to resolve this issue as quickly as possible.
We appreciate your patience and will keep you informed as we make progress.
AWS continues to make measurable progress in its recovery efforts, and we are steadily regaining greater operational control across impacted services. In parallel, Collibra Engineering is implementing additional contingencies to further strengthen system resilience and safeguard continuity.
We remain actively engaged, closely monitoring the environment to ensure stability as recovery advances. We will continue to share updates as progress continues.
AWS recovery efforts are ongoing, and all affected Collibra environments remain stable, supported by Collibra Engineering’s risk mitigation.
In line with AWS guidance, Collibra has executed disaster recovery measures for customers with the flexibility to do so, leveraging alternate regions to ensure operational availability as restoration activities advance.
We continue to maintain close oversight and remain fully engaged. Updates will be shared promptly if any significant developments occur.
Description: A possible issue affecting Core Platform has been detected. Symptoms description: Customers may see impact when attempting to use a multitenant service.
Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.
Thank you for your patience. Our apologies for any inconvenience caused.
The issue has been resolved.
We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.
A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260223”.
Description: Collibra is aware that Microsoft is currently experiencing a service degradation that may cause your Power BI jobs to slow down or time out. If a job fails, we recommend running it again once Microsoft Power BI services are fully restored.
Note: While this is a distinct issue, we have escalated it to Microsoft in light of their recent Power BI service instability. We are monitoring the situation closely and will provide updates as they become available.
Thank you for your patience and understanding.
Description: Since early February, we have identified several performance issues affecting Power BI . Our Engineering team is working closely with Microsoft to determine the cause and implement a resolution. If you encounter any service degradation or slowdowns, please reach out to Collibra Support so we can assist you directly.
Thank you for your patience and understanding.
Microsoft has identified the root cause and has schedule a fix for March 14, 2026.
Collibra Engineering is working closely with Microsoft to validate the fix prior to release.
Microsoft has identified the root cause and has schedule a fix for March 14, 2026.
Description: Collibra has identified and resolved the recent issue affecting Microsoft Power BI integrations. The root cause was a change in how Power BI responds to authentication requests, and we have released a fix to restore full service.
The fix has been deployed via Edge Release 2025.10.100-2 and 2025.6.219-2.
How to receive the fix
Edge auto-upgrade users: Your environment has automatically received the fix.
Manual upgrade users: Please update to Edge Release 2025.10.100-2 or 2025.6.219-2 to apply the fix.
CLI Harvester users: A new package with the fix is available to download here.
If you need additional assistance, please contact your Collibra Support team.
The issue has been resolved.
We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.
A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260127”.
Description: An issue affecting AMER, EMEA, APAC has been detected. Symptoms description: Some users may experience intermittent issues accessing their Collibra instances due to a Cloudflare global outage.
Collibra Engineering will update you as soon as new information is available. Please check back on the incident status page for developments.
Thank you for your patience. Our apologies for any inconvenience caused.
Cloudflare has implemented a fix. Collibra Engineering is monitoring the health of our systems.
While the Cloudflare service has improved, intermittent errors are still occurring. The Collibra team is monitoring the situation while Cloudflare continues remediation activities.
The intermittent issues have been resolved by Cloudflare, and impacted Collibra instances are now operating normally.