EMEA Data Governance
 

Description: A possible issue affecting Data Governance has been detected. Search service impacted.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

 

The issue has been resolved.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260629”.

Incident #
MI-20260629
Deployment
Production
All AMER APAC EMEA GovCloud Lineage and Integrations Lineage and Integrations Lineage and Integrations Lineage and Integrations Lineage and Integrations
 

Description: An issue affecting Lineage and Integrations has been detected. Symptoms description: Technical Lineage is currently unavailable.

Collibra Engineering is working to restore the service and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

 

The issue has been resolved.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260615”.

Incident #
MI-20260615
Deployment
ALL
AMER APAC EMEA Lineage and Integrations Lineage and Integrations Lineage and Integrations
 

Description: A possible issue affecting Lineage and Integrations has been detected. Symptoms description: Customers using version 2026.05 may be unable to ingest data from their data sources.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

 

Collibra Engineering has identified the root cause and implemented a fix. The issue has been resolved.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20261106”.

Incident #
MI-20261106
Deployment
Production
AMER AI Governance & Privacy Core Platform Data Governance Data Quality & Observability Lineage and Integrations Platform UX
 

Description:  An issue affecting cloud services in  AWS Region US-EAST-1     has been detected. Symptoms description: Collibra instances in this region may be unreachable.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

 

Collibra Engineering is actively working on restoring services,  with recovery expected to be completed shortly. Some Collibra instances in this region may still experience intermittent reachability issues while remediation activities continue.

Collibra Engineering continues to monitor the situation closely and we will provide further updates as they become available. Please continue to refer to the incident status page for the latest information.

Thank you for your continued patience and understanding. We apologize for any inconvenience caused.

 

Most Collibra instances have been successfully restored. Our engineering team is working diligently to recover the final remaining systems, and will continue to update the incident status page with new developments. 


Please note Collibra instances in this region may still experience intermittent issues while AWS continues their data center remediation activities.

Thank you for your continued patience and understanding. We apologize for any inconvenience caused.


 

All remaining Collibra instances have now been successfully restored, and service stability has been confirmed. AWS has completed the primary remediation activities related to this incident. 

Thank you for your patience and understanding throughout this event.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260507".

Incident #
MI-20260507
Deployment
All
All AMER APAC EMEA GovCloud Core Platform Core Platform Core Platform Core Platform Core Platform
 

Description:  A Databricks synchronization issue has been identified affecting customers on Edge versions 2025.10.182 and 2026.3.42, preventing data import into Collibra Platform. A fix is in progress and will be delivered soon in Edge versions 2025.10.183 and 2026.03.43.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

 

The issue has been resolved. A fix has been released for Edge versions 2025.10.183 and 2026.03.43. 

  • All production DGCs should pick it up within one hour.
  • If an Edge site has automatic upgrades enabled, it will upgrade to the new version automatically.
  • For other sites (automatic upgrade disabled), a message will be displayed in the Edge UI notifying users that a new version is available. Users can trigger the upgrade via that same UI.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260420".

Incident #
MI-20260420
Deployment
Production
All AMER APAC EMEA GovCloud Data Governance Data Governance Data Governance Data Governance Data Governance
 

Description: A possible issue affecting Data Governance has been detected. Symptoms description: Assessments functionality is currently impacted for Ultimate and Premier package customers due to a licensing issue. 

The root cause has been identified and Collibra Engineering expects the fix to be completed by end of business U.S. time today.  Updates will be provided as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

 

The issue has been resolved.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260420-2”.

Incident #
MI-20260420-2
Deployment
Production
GovCloud Data Governance
 

Description: A possible issue affecting Data Governance has been detected. 

GovCloud customers may experience issues managing capabilities. Specifically, they may be unable to add new capabilities or edit existing connections. In some cases, capabilities may appear with a notification indicating they have been revoked.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

 

Collibra Engineering has rolled out a fix for the underlying issue and continues to monitor the situation to ensure stability.

If you continue to experience any issues, please contact Support for further assistance.

Thank you for your patience and understanding.

 

The issue has been resolved.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

Incident #
MI-20260326
Deployment
All
All AMER APAC EMEA GovCloud Lineage and Integrations Lineage and Integrations Lineage and Integrations Lineage and Integrations Lineage and Integrations
 

Due to an ongoing Incident affecting UAE AWS Region, Collibra has decided to postpone the planned maintenance window for all Collibra customers for today’s Lineage release.

An update will be provided when the new maintenance window has been confirmed.

 

Collibra has decided to reschedule the March 2, 2026, planned Lineage maintenance to March 3, 2026.

The maintenance will now take place on March 3, 2026, from 7:00 to 12:00 CET.

 
Upgrade completed as planned. No further updates will be issued. 
Incident #
MI-20260302
Deployment
All
EMEA Core Platform
 

Description:  An issue affecting UAE  AWS Region ME-CENTRAL-1   has been detected. Symptoms description: Some Collibra instances in this region are unreachable.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused. 

 

Collibra engineers have implemented a workaround and are monitoring system health.

 

We are seeing new impact on other availability zone in the ME region, impacting the availability of a subset of instances. We are monitoring the situation.

 

Collibra engineers have temporarily moved all affected customer environments to Europe, unless expressly prohibited from doing so, and are actively monitoring system health to maintain operational continuity. While the application is currently accessible, please note the following details regarding your data and specific service usage.

Important: Use of Multi-Tenant Products

We are currently working with AWS to restore access to your multi-tenant data, which is:

  • Data Notebook
  • Workflow Designer
  • Lineage
  • OAuth Applications (IAM)

Our team is actively monitoring system health and collaborating closely with AWS to expedite the data migration process. We are committed to maintaining operational continuity and will provide you with a status update on the data restore by Tuesday, March 3.

Please check back here for continuing developments.


 

Our engineering team continues to work closely with AWS and is actively dedicating resources to resolve this issue as quickly as possible.

We appreciate your patience and will keep you informed as we make progress.

 

AWS continues to make measurable progress in its recovery efforts, and we are steadily regaining greater operational control across impacted services. In parallel, Collibra Engineering is implementing additional contingencies to further strengthen system resilience and safeguard continuity.

We remain actively engaged, closely monitoring the environment to ensure stability as recovery advances. We will continue to share updates as progress continues.

 
[in progress]

AWS recovery efforts are ongoing, and all affected Collibra environments remain stable, supported by Collibra Engineering’s risk mitigation.

In line with AWS guidance, Collibra has executed disaster recovery measures for customers with the flexibility to do so, leveraging alternate regions to ensure operational availability as restoration activities advance.

We continue to maintain close oversight and remain fully engaged. Updates will be shared promptly if any significant developments occur.

Incident #
MI-20260301
Deployment
All
All AMER APAC EMEA GovCloud Core Platform Core Platform Core Platform Core Platform Core Platform
 

Description: A possible issue affecting Core Platform has been detected. Symptoms description: Customers may see impact when attempting to use a multitenant service.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

 

The issue has been resolved.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260223”.

Incident #
MI-20260223
Deployment
All