Description: An issue affecting UAE AWS Region ME-CENTRAL-1 has been detected. Symptoms description: Some Collibra instances in this region are unreachable.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused. Thank you for your patience. Our apologies for any inconvenience caused.

Collibra engineers have implemented a workaround and are monitoring system health.

We are seeing new impact on other availability zone in the ME region, impacting the availability of a subset of instances. We are monitoring the situation.

Collibra engineers have temporarily moved all affected customer environments to Europe, unless expressly prohibited from doing so, and are actively monitoring system health to maintain operational continuity. While the application is currently accessible, please note the following details regarding your data and specific service usage.

Important: Use of Multi-Tenant Products

We are currently working with AWS to restore access to your multi-tenant data, which is:

• Data Notebook
• Workflow Designer
• Lineage
• OAuth Applications (IAM)

Our team is actively monitoring system health and collaborating closely with AWS to expedite the data migration process. We are committed to maintaining operational continuity and will provide you with a status update on the data restore by Tuesday, March 3.

Please check back here for continuing developments.

Our engineering team continues to work closely with AWS and is actively dedicating resources to resolve this issue as quickly as possible.

We appreciate your patience and will keep you informed as we make progress.

AWS continues to make measurable progress in its recovery efforts, and we are steadily regaining greater operational control across impacted services. In parallel, Collibra Engineering is implementing additional contingencies to further strengthen system resilience and safeguard continuity.

We remain actively engaged, closely monitoring the environment to ensure stability as recovery advances. We will continue to share updates as progress continues.

Description: A possible issue affecting Core Platform has been detected. Symptoms description: Customers may see impact when attempting to use a multitenant service.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

The issue has been resolved.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260223”.

Description: An issue affecting AMER, EMEA, APAC has been detected. Symptoms description: Some users may experience intermittent issues accessing their Collibra instances due to a Cloudflare global outage.

Collibra Engineering will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

Cloudflare has implemented a fix. Collibra Engineering is monitoring the health of our systems.

While the Cloudflare service has improved, intermittent errors are still occurring. The Collibra team is monitoring the situation while Cloudflare continues remediation activities.

The intermittent issues have been resolved by Cloudflare, and impacted Collibra instances are now operating normally.