Description:  An issue affecting cloud services in  AWS Region US-EAST-1     has been detected. Symptoms description: Collibra instances in this region may be unreachable.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

Collibra Engineering is actively working on restoring services,  with recovery expected to be completed shortly. Some Collibra instances in this region may still experience intermittent reachability issues while remediation activities continue.

Collibra Engineering continues to monitor the situation closely and we will provide further updates as they become available. Please continue to refer to the incident status page for the latest information.

Thank you for your continued patience and understanding. We apologize for any inconvenience caused.

Most Collibra instances have been successfully restored. Our engineering team is working diligently to recover the final remaining systems, and will continue to update the incident status page with new developments. 

Please note Collibra instances in this region may still experience intermittent issues while AWS continues their data center remediation activities.

Thank you for your continued patience and understanding. We apologize for any inconvenience caused.

All remaining Collibra instances have now been successfully restored, and service stability has been confirmed. AWS has completed the primary remediation activities related to this incident. 

Thank you for your patience and understanding throughout this event.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260507".

Description:  A Databricks synchronization issue has been identified affecting customers on Edge versions 2025.10.182 and 2026.3.42, preventing data import into Collibra Platform. A fix is in progress and will be delivered soon in Edge versions 2025.10.183 and 2026.03.43.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

The issue has been resolved. A fix has been released for Edge versions 2025.10.183 and 2026.03.43. 

• All production DGCs should pick it up within one hour.
• If an Edge site has automatic upgrades enabled, it will upgrade to the new version automatically.
• For other sites (automatic upgrade disabled), a message will be displayed in the Edge UI notifying users that a new version is available. Users can trigger the upgrade via that same UI.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260420".

Description: A possible issue affecting Core Platform has been detected. Symptoms description: Customers may see impact when attempting to use a multitenant service.

Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

The issue has been resolved.

We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter.

A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260223”.

Description: An issue affecting AMER, EMEA, APAC has been detected. Symptoms description: Some users may experience intermittent issues accessing their Collibra instances due to a Cloudflare global outage.

Collibra Engineering will update you as soon as new information is available. Please check back on the incident status page for developments.

Thank you for your patience. Our apologies for any inconvenience caused.

Cloudflare has implemented a fix. Collibra Engineering is monitoring the health of our systems.

While the Cloudflare service has improved, intermittent errors are still occurring. The Collibra team is monitoring the situation while Cloudflare continues remediation activities.

The intermittent issues have been resolved by Cloudflare, and impacted Collibra instances are now operating normally.